24-hour service

A dedicated SECCO team is on standby 24 hours a day for emergency service. Call the head office, or report the fault in writing below.

Peace of mind for SECCO clients

Besides emergency service, start-up testing before delivery and warranty maintenance are available around the clock.

For planned work, SECCO's facility management covers preventive maintenance, operation and maintenance, and service and repair.

In a fire or medical emergency, call 199 (fire) or 1669 (ambulance) first. Then call SECCO on +66 (0) 2 749 9311–22 or report the fault below.

Report a fault

Tell us the building and its address, the system affected and what has happened, with a phone number to reach you on. To send photos, e-mail them to secco@secco.co.th with the building name in the subject line.

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So the team can reach you.

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Please fill this in with a valid e-mail address.

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Describe the fault and what is affected.

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You can also write to secco@secco.co.th or call +66 (0) 2 749 9311–22.

From handover to daily operation

SECCO's related services run from commissioning before handover to maintenance once a building is in use.

Before handover

  • Start-up testing before delivery
  • Pre-tests, function tests, data gathering, commissioning and synchronisation of combined systems
  • A building operation manual for building operators

After handover

  • Warranty maintenance, available around the clock
  • Emergency service from a team on 24-hour standby
  • Preventive maintenance
  • Operation and maintenance
  • Service and repair maintenance
Testing and commissioning